Agents & Automation
AI Agent
An AI system that can take actions to accomplish a goal — browsing the web, running code, calling other software, and completing multi-step tasks.
Why it matters for your business
Moves AI from “tell me how” to “just do it.” Examples: triaging your inbox, researching and drafting a report, or updating records.
In practice
An AI agent can read an incoming RFP, check your calendar, draft a reply, and schedule the call — not just chat.